Author: Ashwini H By leveraging Salesforce’s Platform Events and Apex controllers, it’s possible to create a Chatbot that can provide personalized responses to user inquiries.
Author: Ashwini H Pre Requisites: To ensure a successful implementation process, there are a few steps that should be completed before enabling digital experiences, creating
Author: Shubham Tidke Chatbots have become an integral part of customer service and sales operations. They are used to automate customer service tasks, provide personalized
Author: Sivaprakash Sakthivel A Salesforce Einstein Chatbot is an application to improve customer relationships. Chatbots can deflect easy cases, so agents can spend more time
Author: Dilsha Khan What is Lead Conversion? Lead conversion in Salesforce is a process in which a lead record is converted into Accounts, Contacts, &
Author: Pankuri Bansal This Blog introduces how to create a connected App in Salesforce. Let’s have a look… What is a Connected App? A connected
Author: Rishabh Dubey Guided selling is used to help sales reps find the correct product during the quoting process. Salesforce CPQ Administrator can add a
Author: Dilsha Khan What is data loader? Data Loader is a client application that is used for the bulk import and export of data. Functions performed
Author: Dilsha Khan We know how to change reports and dashboard folders manually. That’s very easy. But that would not work in case of a
Author: Rishabh Dubey Custom Actions Custom Actions are buttons that users can click to perform the action in the Quote Line Editor, configurator, or several
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