
Presidio Streamlines HR Systems with CloudHub
Presidio is a cutting edge IT solutions provider operating across +60 countries. With hundreds of internal/legacy systems, cooperation between the systems is paramount to ensuring efficient streamlining for Presidio’s international operations. However, a few of Presidio’s systems followed tedious and faulty manual procedures, and for a leading IT solutions provider in the modern API world, this was simply not acceptable.
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Think of this use case through a Human Resources (HR) perspective: when a new employee joins a company, he/she needs to be registered in many systems (Ticketing, invoice systems, CMR systems etc.). The same now applies when the employee’s information is updated or if he/she are later terminated. These changes need to be propagated across a large number of related systems to ensure all teams are functioning as designed.
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To solve this challenge, Apisero presented a unique API-led cloud-based Architecture that would assist connection between Presidio’s internal and external systems while following integration best practices. This 3-layered API approach would be hosted in MuleSoft® CloudHub and would interconnect all the systems required by Presidio’s HR team to deliver an efficient streamlined approach.
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Now, when a new user is added to the main HR system, orchestration between APIs propagates this information across all the designated members of the integration.
The Solution
The Results
A crucial department to any organization, HR data management is key to ensuring optimal organization performance. Over an 8 week period, Apisero developed and fully-automated 8 integrations to replace tasks previously performed by human intervention. Now, Presidio’s HR data only requires management and occasional quality checks by staff members.
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By creating an automated data management process using MuleSoft®, Presidio is now able to allocate their assets and budget more effectively, with department strategy (not data entry) being at the heart of their focus